HelpBob is a product of Luna And The Stars LLC, a Delaware limited liability company. On this page, “HelpBob,” “we,” “us,” and “our” refer to Luna And The Stars LLC.
01Company information
This website and the HelpBob service are operated by Luna And The Stars LLC, a Delaware limited liability company.
- Legal entity
- Luna And The Stars LLC
- Trading as
- HelpBob
- Form
- Limited liability company (LLC), State of Delaware, USA
- Authorized representative
- Clemens Simlinger, Managing Member
- Address
- 8 The Green, Suite B
Dover, DE 19901
United States - Delaware file number
- 3545455
- VAT / Tax identification
- No EU VAT registration
- Business activity
- Development and provision of web accessibility scanning, source-level remediation, and compliance software (Software-as-a-Service)
- [email protected]
- Website
- helpbob.ai
02EU & UK representatives
In accordance with Article 27 of the EU and UK GDPR, we have appointed representatives who can be contacted on data-protection matters (see also our Privacy Policy):
- EU representative: JUNG & JUNGER, Kivimurru tn 34, 11411 Tallinn, Estonia
- UK representative: HelpBob UK, 124 City Road, London, EC1V 2NX, United Kingdom
03Contact point (Digital Services Act)
Single point of contact for authorities (Art. 11 DSA) and for recipients of the service (Art. 12 DSA): [email protected]. Communications are accepted in English and German.
04How to contact us
The fastest way to reach the right team:
- General & support: [email protected]
- Legal: [email protected]
- Privacy & data requests: [email protected]
- Security reports: [email protected]
05Consumer dispute resolution
We are not obligated and not willingto participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) within the meaning of § 36 of the German Consumer Dispute Resolution Act (VSBG). (The EU Online Dispute Resolution platform was discontinued on 20 July 2025 and is therefore no longer referenced.)
06Responsible for editorial content
Responsible for editorial content under § 18 (2) MStV: Clemens Simlinger, 8 The Green, Suite B, Dover, DE 19901, United States.
07Trademarks
“HelpBob,” the HelpBob logo, and the HelpBob mascot are trademarks of Luna And The Stars LLC and are protected. All other product names, logos, and brands mentioned on this site are the property of their respective owners; their use does not imply any affiliation with or endorsement by them. You may not use our trademarks without our prior written consent, except to refer truthfully to the Service.
08Content & liability
We prepare the content of this website with care, but we make no warranty as to its completeness, accuracy, or timeliness. Our websites may contain links to external sites we do not control; we are not responsible for their content, and including a link does not imply endorsement. Your use of the Service is governed by our Terms of Service.
09Copyright
Unless otherwise noted, the content, design, graphics, and code on this website are the property of Luna And The Stars LLC or its licensors and are protected by copyright and other intellectual property laws. Reproduction, distribution, or modification beyond what the law permits requires our prior written consent.
10Privacy & accessibility
For how we handle personal data, see our Privacy Policy and Data Processing Agreement. We are committed to making our own site usable by everyone — see our Accessibility Statement.