HelpBob is a product of Luna And The Stars LLC, a Delaware limited liability company. On this page, “HelpBob,” “we,” “us,” and “our” refer to Luna And The Stars LLC.
At a glance
We collect the minimum data needed to run the scan you asked for. No user tracking beyond consented product analytics. EU-hosted. We do not sell data. You can request deletion of your account any time.
Data controller
Luna And The Stars LLC dba HelpBob, 8 The Green, Suite B, Dover, DE 19901, United States. Contact: [email protected].
What we process
- Domain you enter for the scan (needed to crawl and report)
- Email address you provide (to send you the report + service e-mails)
- Payment metadata via Stripe (Stripe is a subprocessor — see Subprocessors page)
- Server logs (IP, user-agent) for security & abuse-prevention, kept 14 days
Your rights (GDPR)
Access, rectification, erasure, restriction, portability, objection, and the right to lodge a complaint with your supervisory authority. Contact [email protected] to exercise any of these.
International data transfers
Data may be transferred to the US via Standard Contractual Clauses (SCCs). Details in the DPA on request.
Notice
This EU-EN privacy notice is a working draft. The final version is under review by our EU counsel; please contact [email protected] for specific enquiries in the meantime.